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Prestige Care Business Office Manager - Skilled Nursing in Centralia, Washington

What does the Business Office Manager do? This is a highly visible role at our care center where you would get involved in many different areas of our business! You would be directing the overall administrative, billing and accounting of our skilled nursing center's business office in accordance with all applicable laws, regulations, and Prestige Care standards. This is a terrific jump off point to not only make a difference every day, but to start (or build) a career in the healthcare field, with the Prestige Care Family! Why join the Prestige Care Family in the Business Office Manager role and what can we offer you? * See the impact of your expertise and care by interacting with our residents and their families on a daily basis, and get to know them long term.* This is a fast-paced environment where there will be a lot on your plate, but important work that truly matters and helps.* You will be able to collaborate with a strong team of health care providers, all while working in a home-like setting.* You will have the ability to bring pure joy and community to our residents.* Enjoy a strong promote-from-within culture: the possibilities are endless.* Our 35+ year old, family-owned and operated organization (with over 80 locations in 8 states) means we aren't too small, but not too big. You are known here.* There are many office manager and other similar roles - in this one, you can go home every night knowing that what you did truly mattered. We love and serve seniors in their time of need, and it's truly rewarding work. In this job, every day you will... 1. Manages business office systems in accordance with Prestige procedures including completion of daily, weekly and monthly tasks and non-negotiables. 2. Maintains accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), admissions and census numbers, resident insurance information and financial files, bank deposits, petty cash and resident trust accounts. 3. Performs routine billing processes by ensuring billing is set up, billed and collected in a timely and accurately manner. Identifies, researches and corrects billing discrepancies. 4. Manages collections of all receivables according to Prestige procedures and document efforts within billing system. Partners with Administrator and regional support to problem solve and collect on difficult accounts. 5. Assists with the admission process for new residents by verifying payer source and completion of admission forms. 6. Completes month end close within designated timeframe, participates in monthly A/R review and completes necessary reports as required. 7. Provides prompt, professional and courtesy customer services to residents, family members, vendors and outside representatives. Communicates with residents and/or responsible parties regarding bills and financial obligations. 8. Manages petty cash and resident trust accounts. Ensures accounts are balanced and update to date according to state regulations and Prestige policy. 9. Maintains in-depth knowledge of skilled nursing insurance billing including Medicaid, Medicare, private insurance, HMOs, and co-insurance and stays apprised with industry changes regarding covered charges and billing best practices. 10. Participates as part of the leadership team by actively contributing in problem solving, decision making, center and company-wide initiatives and attending leadership team meetings such as stand up, Triple Check, Utilization Review (UR), Quality Assurance Performance Improvement (QAPI), and other meetings as required. Education Experience you need to qualify: * Two years' experience working in business office including managing accounts receivable required.* Must be proficient with Microsoft Excel and have experience using accounting software