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AdventHealth Orthopedic Nurse Navigator FT Days in Hendersonville, North Carolina



AdventHealth Hendersonville 100 Hosptial Drive Hendersonville NC 28792

Top Reasons to Work at AdventHealth Hendersonville

  • Join a family of caregivers who provide whole person care; body-mind-spirit, to people living in communities accross Western North Carolina.

  • AdventHealth Hendersonville offers the uncommon compassion of a hometown community hospital powered by the support of a national healthcare system enabling it to provide services, technologies, and facilities to meet the whole health needs of our communities.

  • Faith based organization that extends Christ's healing ministry to every person, every time.

  • Co-workers who feel like familly and together deliver on our Service Standards of Keep me safe, Love Me, Make it Easy, and Own It.

  • As a part of the more than 1,100 team members who make up AdventHealth Hendersonville, you will enjoy competitive salaries, exceptional benefits and opportunities for growth and leadership development.

Work Hours/ Shift

FT 40 hrs per week

You Will Be Responsible For


Patient/support partner(s) and staff education: Promotes knowledge of surgical procedures and effects for patient, support partner(s), and care providers

Performance Criteria

o Meets with patient/support partner(s) prior to scheduled surgery to provide education on surgical procedure, post-operative expectations and care needs.

o Collaborates with direct care staff to provide ongoing education for surgical procedures, evidenced-based practice and/or research developments.

o Initiates discharge planning and provides education on post-discharge care resources and supplies.

o Follows patients throughout surgical experience, performs daily rounding to ensure continued communication with patient, staff and provider

o Collaborates with existing community organizations on educational initiatives.

Quality Management: Educates and collaborates with multidisciplinary team to plan and participate in quality initiatives and research projects.

Performance Criteria

o Reviews patient information for pre-existing medical conditions and risk-factors.

o Serves as customer service advocate for patient and support partner(s).

o Consistently collaborates with physicians and multidisciplinary team to establish and oversee plan of care.

o Reviews physician and nurse documentation to ensure quality measures are achieved.

Clinical Services: Serves as primary point of entry for patients requiring navigation and coordination of care. Collaborates with patient to identify potential barriers to achieving post-surgical health goals.

Performance Criteria

o Reviews patient information to follow up on diagnostic tests and obtains results of previous tests as needed.

o Monitors patient’s progress through post-operative phase to ensure patient reaches post-operative goals.

o Collaborates with nursing care department(s) to confirm continuity of care

Community Outreach: Contributes to community programs and education pertaining to specific surgical services

Performance Criteria

o Maintains a working knowledge of the availability of community resources and financial services for providing clinical care and reducing barriers to care.

o Fosters supportive professional partnerships with community physicians.

o Participates in select community events to promote specific surgical programs at AdventHealth Hendersonville.

o Collaborates with community resources commonly used for post-operative care needs.

Program Development: Coordinates with multidisciplinary team and providers

Performance Criteria

o Develops and monitors program improvement projects based on data analysis

o Tracks and analyzes performance for core measures, patient outcomes and patient experience.

o Develops and implements education programs and materials for patients and staff

o Establishes and maintains collegial relationships with physicians, multidisciplinary team and leadership to ensure positive outcomes and continuous program improvement.

o Leads Joint Center operations team meetings.


What You Will Need

Bachelors (BSN) in Nursing or Master(MSN) of Science in Nursing required at time of hire or enrollment in MSN program within 1 year of hire required.

At least 3 years of recent nursing experience in acute care nursing.

Current BLS certification required at hire.

Professional certification in specialty area by recognized national nursing organiation within 1 year of hire required.

Current RN licensure in the state of North Carolina required.

Job Summary

The Orthopedic Nurse Navigator is a specialized health care professional who guides specific surgical patients through the healthcare slystem during and surrounding the time of surgery. The Navigator will focus on these five areas: Patient/support partner (s) and healthcare provider education, qualify management, clinical services, community outreach and program development.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Nursing

Organization: AdventHealth Hendersonville

Schedule: Full-time

Shift: 1 - Day

Travel: AdventHealth Hendersonville

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.