Mercy Medical Center Clinton Flow nurse for Jenison (MA or LPN) in Mercy Health West Michigan Physician Office - Primary Care - Jenison, Michigan

Department:

GR101_54705 Jenison Office

Expected Weekly Hours:

40

Shift:

Day Shift

Position Purpose:

Job Description Details:

  • Assures compliance with appropriate regulations including MDPH, ADA, The Joint Commission, CLIA and OSHA.

  • Receives, collects key data and answers based on clinical protocol guidelines and triages patient telephone calls as per approved clinical protocol guidelines. Consults with RN or provider for areas of question or lack of clarity

  • Identifies emergent medical and/or related patient situations and assists patients by assessing appropriate level of care required. If in question, errs on side of higher level of care if unable to clarify with RN or provider at point of service.

  • Coordinates care with external payor/case managers.

  • Performs patient flow functions as appropriate to office.

  • Assists with and/or performs specified procedures.

  • Performs daily quality control functions.

  • Facilitates office quality/performance incentive initiatives.

  • Serves as a medical care information resource for patients.

  • Consults with physicians, providers, and other team members as appropriate to ensure quality patient care that is consistent with and pertinent to the patient.

  • Documents complete and accurate patient records related to calls received, data collected, services rendered, follow-up provided, and/or outcomes as described by the patient or family.

  • Performs nursing protocols (First OB, Medication Refill as applicable and approved) to organizational procedures.

  • Serves as a resource to clinical office staff within scope of LPN role.

  • Able to perform similar clinical functions as the Medical Assistant (see Medical Assistant Job Description).

  • Performs other related duties as assigned.

Upon completion of Scribe Training, performs the following essential functions:

  • Meets all information management, HIPAA, HITECH, confidentiality and patient rights standards

  • Enters the room with the physician, identifying the patient with two patient identifiers

  • As the physician moves forward with the appointment, documents only information cited by the physician, refraining from obtaining any information from the patient directly without the direct supervision of the physician

  • Remains in compliance with the Record of Care and Provision of Care Standards Provides statement

  • Identifying the scriber of the service

  • Statement attesting that the notes are written/recorded contemporaneously in the presence of the physician performing the service

  • Physician Name

  • Signature (including name and title), dating and timing of all entries into the medical record

  • Example : Scribed for Dr. X. in their presence by Susie Scriber, MA, 1/1/11, 11:15 AM

Ensures authentication by the physician is complete prior to acting on orders entered into the medical record

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org at http://www.trinity-health.org/ . You can also follow @TrinityHealthMI on Twitter.