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Highmark Health Oncology Lead Nurse Navigator - AGH - Full Time in Pittsburgh, Pennsylvania

Company :

Allegheny Health Network

Job Description :


Provides operational oversight for the AHNCI navigation program. Responsible for ensuring program is exceeding customer, family and practitioner needs. Serves as expert in proactively identifying and resolving issues. Provides guidance and support to navigation team.


  • Responsible for onboarding, training, ongoing mentoring and competency assessment for navigation team. (25%)

  • Proactively assesses and identifies opportunities for improvement of navigator program and role. Completes root cause analysis, educates and resolves issues in timely manner. (25%)

  • Works with manager in developing and updating navigation program policies and procedures. (20%)

  • Trends data and outcomes as established for the navigation program. Identifies gaps to improve patient care across the continuum. (20%)

  • Provides back-up navigation services determined by program needs due to attrition, leaves, etc. (5%)

  • Other duties as assigned. (5%)



  • Associate’s degree in Nursing

  • 3-5 years experience in nursing experience in specialty field oncology

  • 1-3 years nurse navigation experience

  • Valid PA Registered Nurse License


  • Bachelor’s degree in Nursing

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

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Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity ( )

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Req ID: J182033