BrightSpring Health Services TELE-TRIAGE REGISTERED NURSE PRN (REMOTE) in SAN ANTONIO, Texas
ResCare Community Living
This Registered Nurse provides On-Call and Triage for the assigned population in accordance with triage protocols. This position remotely develops/implements care plans for persons served in the area of responsibility. The Tele-Triage RN assesses health status, identifies problems and needs of person(s) served in their assigned caseload, develops nursing care plans in collaboration with operations RN’s. You will complete chart reviews and monthly host home reviews and perform On-Bound calling to assigned populations/locations. This RN performs data analysis in multiple systems.
Monitor assigned phone lines during service hours to ensure timely response for caller needs
Triage all symptom-based calls and give recommendations according to the approved triage protocol
Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care
Document in real time all care related recommendations and ensure local operations are notified of triage supports and outcomes
Initiate contact with acute care setting to coordinate services for clients receiving care in the ED/Hospital and coordinate the discharge planning; Notify operations of triage recommendations
Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration
Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing
Complete/conduct assessment and reassessment of persons served as assigned
Develop/update care plans and determine persons served needs and secure physicians orders as needed
Communicate with beneficiaries primarily phone, text, online (web) chat, or email
Ensure compliance with state/local/payer requirements through review of documentation
Provide coaching and education related to the health and well-being of persons served
Participate in performance improvement activities and maintain ongoing clinical knowledge through internal/external training programs
Document above actions in Nurse’s Notes or Service Delivery Log
Maintain time sheet log for weekly submission for productivity management to assigned supervisor
Notify each practice, physician, and/or managed care client of all encounters with patients, parents, or managed care clients regardless of follow-up needs before office opening
Notify designated leadership of operational concerns
Actively participate in applicable meetings and committees as requested (e.g., IDT, HRC, Safety/Quality committee, and annual person served directed/active treatment plan meetings)
Degree/certification from an accredited school of nursing
Must have at least one year of nursing experience
Current licensure as a Registered Nurse (RN) in the state of practice, which is current and remains in good standing
Clinical experience in providing services and supports to individuals with intellectual and developmental disabilities, home health and Hospice patients or related disorders
About our Line of Business
ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visitwww.rescarecommunityliving.com. Follow us onFacebook (https://www.facebook.com/ResCareCommunityLiving) andLinkedIn (https://www.linkedin.com/company/rescare-community-living/) .
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BrightSpring Health Services, and our family of brands, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the BrightSpring Disabilities Support Team at 1-833-773-7240 orcontact us (https://www.brightspringhealth.com/application-assistance/) for assistance.
Equal Opportunity Employment Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
Clickhere (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Job LocationsUS-TX-SAN ANTONIO
Position Type PRN
Line of Business ResCare Community Living